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TestEquity Limited Warranty: Parts and Labor

Coverage Overview

TestEquity LLC (TestEquity) provides a limited warranty for Environmental Chambers ("Equipment") manufactured and sold by TestEquity. This warranty ensures the Equipment is free from defects in materials and workmanship under normal use and proper maintenance.

  1. Parts Warranty:
    • Coverage lasts for 3 years from the invoice date.
    • TestEquity will repair or replace defective parts.
    • TestEquity may require defective parts to be returned (freight prepaid) or inspected on-site. TestEquity will determine if the part is defective and whether it should be repaired or replaced.
    • Standard accessories and components are covered, while non-standard parts are only covered by the original manufacturer's warranty (if applicable).
  2. Labor Warranty:
    • For repairs in the 1st year, TestEquity covers labor costs for on-site repairs, subject to prior approval (except for Model TEC1).
    • For the 2nd and 3rd years, labor and installation costs are the responsibility of the Purchaser.

Special Conditions:

  • Model TEC1: All warranty repairs require the chamber to be shipped to TestEquity (freight prepaid). On-site labor coverage does not apply.

Claim Process

  • Notify TestEquity in writing within 10 days of discovering a defect during the warranty period.
  • TestEquity will determine the best method for service, which may include sending replacement parts for self-installation (if simple) or requiring the Equipment to be returned to TE when feasible.
  • TestEquity must authorize any field service or replacement parts. Labor and part costs will not be reimbursed without prior approval.

Exclusions

This warranty does not cover:

  • Defects or damage caused during shipment (unless TestEquity handles the shipping).
  • Defects or damage resulting from:
    • Mishandling, improper installation, or maintenance not following TestEquity's guidelines.
    • Modifications, abuse, misuse, neglect, accidents, or natural disasters.
  • Certain parts and consumables, including:
    • Interior light bulbs, viewing windows, paint, surface finishes, port plugs, and refrigerant.

Limitations

  • This warranty is limited to repair or replacement of parts or Equipment as determined by TestEquity.
  • TestEquity disclaims liability for delays, loss of use, or any incidental or consequential damages, except as stated here.
  • Implied warranties (e.g., fitness for a particular purpose or merchantability) are excluded.

Additional Terms

  • This warranty applies only to the original Purchaser and is non-transferable.
  • Any modifications to this warranty must be agreed upon in writing by both TestEquity and the Purchaser.
  • If any provision of this warranty is invalidated, the remaining provisions will remain in effect.