TestEquity Limited Warranty: Parts and Labor
Coverage Overview
TestEquity LLC (TestEquity) provides a limited warranty for Environmental Chambers ("Equipment") manufactured and sold by TestEquity. This warranty ensures the Equipment is free from defects in materials and workmanship under normal use and proper maintenance.
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Parts Warranty:
- Coverage lasts for 3 years from the invoice date.
- TestEquity will repair or replace defective parts.
- TestEquity may require defective parts to be returned (freight prepaid) or inspected on-site. TestEquity will determine if the part is defective and whether it should be repaired or replaced.
- Standard accessories and components are covered, while non-standard parts are only covered by the original manufacturer's warranty (if applicable).
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Labor Warranty:
- For repairs in the 1st year, TestEquity covers labor costs for on-site repairs, subject to prior approval (except for Model TEC1).
- For the 2nd and 3rd years, labor and installation costs are the responsibility of the Purchaser.
Special Conditions:
- Model TEC1: All warranty repairs require the chamber to be shipped to TestEquity (freight prepaid). On-site labor coverage does not apply.
Claim Process
- Notify TestEquity in writing within 10 days of discovering a defect during the warranty period.
- TestEquity will determine the best method for service, which may include sending replacement parts for self-installation (if simple) or requiring the Equipment to be returned to TE when feasible.
- TestEquity must authorize any field service or replacement parts. Labor and part costs will not be reimbursed without prior approval.
Exclusions
This warranty does not cover:
- Defects or damage caused during shipment (unless TestEquity handles the shipping).
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Defects or damage resulting from:
- Mishandling, improper installation, or maintenance not following TestEquity's guidelines.
- Modifications, abuse, misuse, neglect, accidents, or natural disasters.
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Certain parts and consumables, including:
- Interior light bulbs, viewing windows, paint, surface finishes, port plugs, and refrigerant.
Limitations
- This warranty is limited to repair or replacement of parts or Equipment as determined by TestEquity.
- TestEquity disclaims liability for delays, loss of use, or any incidental or consequential damages, except as stated here.
- Implied warranties (e.g., fitness for a particular purpose or merchantability) are excluded.
Additional Terms
- This warranty applies only to the original Purchaser and is non-transferable.
- Any modifications to this warranty must be agreed upon in writing by both TestEquity and the Purchaser.
- If any provision of this warranty is invalidated, the remaining provisions will remain in effect.